Your old call recordings may still contain sensitive payment data.
New recording controls don't remove information captured in earlier calls. SecurePass removes sensitive details from existing call archives in bulk, while keeping the conversations useful for review and analysis.
bulk processing
10 million recordings processed in 12 hours for $15,000, compared with a $115,000 competing quote. A $100,000 difference on that project.
99.5% accuracy on the same 10-million-recording project, after a human-in-the-loop review step.
New controls don't clean old recordings
Your company may have upgraded its contact center, changed payment procedures or added better recording controls. The calls recorded before those changes can still be sitting in storage with payment or account information. SecurePass helps you address that existing archive.
Recorded under your current controls, such as pause-and-resume or a secure payment line.
Recorded before those controls existed and still kept for quality, disputes or retention rules.
Keep the call. Remove the sensitive details.
SecurePass removes supported sensitive information, including spoken payment details and keypad entries, from stored recordings. The rest of the conversation remains available for review and analysis, with a matching transcript to help your team inspect the result.
Typed on the keypad
An automated bill-pay line. Account number, card number, expiry, code and ZIP are all touch tones, and every one is silenced. On a single-channel line the whole card-entry stretch is also silenced as a safety net, so the prompts in that stretch go quiet too.
callredact submit-s3 s3://bucket/recordings/ \
--output s3://bucket/redacted/
callredact watchSecurePass is over 98% accurate on Autessa's own evaluation benchmarks across English and Spanish call recordings. On the PCI-specific benchmark, no PCI data leaked through redaction: not one full card number, expiration date or security code remained in the output. Your sample evaluation shows how it performs on your archive.
Recordings in your own bucket are read with a role you grant, and the results are written back to your bucket. Nothing needs to be uploaded or downloaded.
Know what it would take to process your archive
Start with a sample of your recordings. We'll review the redacted results and discuss which sensitive details were removed. Using your recording count, average call length and storage setup, we'll estimate the time and cost to process the full archive.
Sample redacted recordings
A representative set of your own recordings, processed by SecurePass, with matching transcripts.
A review of the results
We go through the output with your team and show which sensitive details were removed and where.
Full-archive time and cost
Using your recording count, average call length and storage setup, we estimate the time and cost to process the whole archive.
Autessa holds SOC 2 Type II, ISO 27001 and ISO 42001 certifications, supports HIPAA and GDPR compliance, and is aligned with NIST 800-53 Moderate and CJIS requirements. See trust.autessa.com for details.
- SOC 2 Type II
- ISO 27001
- ISO 42001
- HIPAA
- GDPR
- NIST 800-53 Moderate
- CJIS
- PCI DSS
- FedRAMP Moderate
Find out what is still in your stored calls.
Start with a representative sample. You will see the redacted output and an estimate for the full archive before committing to anything.