Launch a chatbot that works, and do it in minutes.
You connect your documentation, upload your files, and set the tone. Autessa gives you an agent that answers questions, takes orders, and books reservations, ready to go live today.
From your files to a published agent.
Watch the whole setup, from uploading what you know to publishing across every channel.
Upload what your team already knows
You drag in the files your company keeps, including PDFs, PowerPoints, Excel sheets, Markdown, and Word documents, and you point the bot at your docs URL.
Describe the tone you want
You write a few plain-language instructions, and the agent takes on the voice and behavior you describe.
Watch it answer, grounded in your sources
The agent replies using your material, and it cites the documents it drew from so every answer is traceable.
Publish to every channel at once
You press publish, and the same agent goes live on your website, over the phone, by text message, and inside Slack.
One platform, a chatbot for every front door.
The same setup powers IT, HR, customer support, reception, services, field teams, and sales, so you can start with one and add the rest when you are ready.
An IT helpdesk that resolves the routine tickets, with approval where it counts.
Autessa builds an IT support agent that handles common requests like password resets and account unlocks, and asks an admin to approve sensitive actions in Slack before it runs them.
Resolve · approve · logAn HR assistant that answers policy questions and logs tickets automatically.
Autessa builds an HR support agent that answers employee questions from your handbook and benefits documents, and opens a tracked ticket automatically whenever something needs a person.
Answer · log · routeA support agent that answers customers and checks their status in real time.
Autessa builds a customer support agent that answers questions from your docs and looks up live order and project status, so customers get a real answer instead of a ticket number.
Answer · look up · resolveA receptionist that books reservations and answers every call.
Autessa builds a receptionist that takes restaurant reservations, answers your phone and text messages, and routes callers to the right place, so nobody waits on hold and no booking slips through.
Greet · book · routeAn intake agent that wins more work while your crew is on the job.
Autessa builds an intake agent for service businesses that answers after hours and while your team is busy, triages each new request, and books the right next step so you stop losing jobs to voicemail.
Triage · qualify · bookA field agent that keeps your project system updated from the truck.
Autessa builds an agent your technicians text from the field. It sends each person their schedule, asks for updates, and turns a quick message or a job-site photo into a real entry in your project management system.
Schedule · update · logA sales assistant that takes orders and qualifies every lead.
Autessa builds a sales assistant that answers product questions, takes orders, and qualifies leads, so interested buyers get help the moment they arrive instead of waiting for a rep.
Engage · qualify · sellMeet your customers wherever they are.
You build the agent once, and you choose how people reach it.
On your website
You embed the agent as a chat widget so visitors get answers without leaving the page.
Over the phone
You host the agent as a voice line so callers can reach it the same way they reach your front desk.
By text message
You let customers message the agent directly, and it replies in the conversation they already use.
Inside Slack
You put the agent in Slack so your own team can ask it questions wherever they work.
You could have a chatbot live before your next meeting.
Connect your docs, upload your files, and set the tone. We will help you launch.
Every conversation is logged and scored by Autessa Prism.
Each chat is recorded directly in Autessa, so nothing happens out of view. Autessa Prism then evaluates every conversation automatically and returns a clear Successful or Unsuccessful verdict, so you measure quality across your whole agent rather than spot-checking a handful of chats by hand.
- Prism scores each conversation on Groundedness, Task Completeness, Argument Faithfulness, and Efficiency.
- Every conversation gets an automated Successful or Unsuccessful verdict you can drill into.
- You catch regressions across versions before your users ever feel them.
The response is grounded in the actual billing records. The duplicate charge, amount, and card details match the account data, with no fabricated information.
The user asked for a billing check and a refund. The agent identified the duplicate charge and initiated the refund, so both requests were fully addressed.
The agent looked up billing history before stating the charge, and invoked the refund capability before confirming it. Its actions match its stated reasoning.
Two tool calls were used, billing lookup and refund initiation, and both were necessary to fulfill the request. No redundant operations were made.
Questions
What teams ask before they launch.
How long does it take to get a chatbot running?+
Most teams are up and running in minutes. You point the bot at your documentation, upload your files, and write a few instructions, and it is ready to answer questions.
What file types can I upload?+
You can upload the files your company already keeps, including PDFs, PowerPoints, Excel sheets, Markdown, and Word documents, from wherever your team stores them.
Where can I host the chatbot?+
You can host the same agent on your website, over the phone, by text message, or inside Slack, depending on how your customers and team prefer to reach it.
What can the chatbot actually do?+
The agent can answer questions, take orders, and book reservations, and it hands off to a human whenever a conversation needs one.
How do I know if it is doing a good job?+
Every conversation is logged directly in Autessa and can be evaluated automatically by machine, so you can measure user satisfaction and spot where the agent needs more guidance.
How do chatbots usually go wrong in the real world?+
Most production bots fail in three ways. They hallucinate confident but wrong answers because nothing grounds them in your real data, they take silent actions no one can review or audit, and they quietly drift as your content and policies change. Autessa is built against exactly these failures: every answer is grounded in your sources, sensitive actions can require human approval, and Autessa Prism scores every conversation so you catch drift before your users feel it.
How is this different from the AI that comes with my system?+
Bundled AI is usually a generic assistant that only knows the system it ships inside, with no grounding in your own documents, no human-in-the-loop controls, and no way to evaluate whether its answers were actually correct. Autessa builds an agent on your knowledge, works across every channel and system you use rather than one, and continuously scores its own conversations so you can prove it is working instead of hoping it is.
Can this integrate with my existing system?+
Yes. Autessa already integrates with a wide range of systems, and if you need one we do not support yet, we typically build the integration within 24 hours.
Can Autessa handle images, files, and audio?+
Yes. Autessa is multimodal. The agent learns from the files you upload, including PDFs, PowerPoints, Excel sheets, Markdown, and Word documents, and conversations can include images such as a job-site photo and audio such as a phone call, not just text.
Do I have to use a third-party LLM?+
No. You are not locked into any one model. Autessa can run on the model you prefer, and for sensitive or regulated data it can fine-tune and deploy a private model fully within your own environment, so no data has to leave your infrastructure.
Is my data secure?+
Autessa is SOC 2 Type II, ISO 27001, and ISO 42001 certified, with GDPR and HIPAA alignment. ISO 42001 is the international standard for responsible AI management, so your governance team gets assurance built specifically for AI systems. Your IT team can review everything at our Trust Center. Visit the Trust Center →
Build your chatbot today.
Connect your knowledge, set the tone, and go live in minutes.