A receptionist that books reservations and answers every call.
Autessa builds a receptionist that takes restaurant reservations, answers your phone and text messages, and routes callers to the right place, so nobody waits on hold and no booking slips through.
Greet · book · routeFrom your files to a published agent.
Watch the whole setup, from uploading what you know to publishing across every channel.
Upload what your team already knows
You drag in the files your company keeps, including PDFs, PowerPoints, Excel sheets, Markdown, and Word documents, and you point the bot at your docs URL.
Describe the tone you want
You write a few plain-language instructions, and the agent takes on the voice and behavior you describe.
Watch it answer, grounded in your sources
The agent replies using your material, and it cites the documents it drew from so every answer is traceable.
Publish to every channel at once
You press publish, and the same agent goes live on your website, over the phone, by text message, and inside Slack.
Your receptionist greets every guest and never misses a booking.
It takes reservations directly.
The agent checks availability and books the table in real time, so guests can reserve without waiting for a callback.
It answers by phone and by text.
You can host the same receptionist on voice calls and on text messages, so guests reach you through whichever channel they prefer.
It routes the calls it should.
When a caller needs a person, the agent collects the details and routes them to the right person with context already gathered.
Answer every call and capture every booking.
Put this agent on every channel you use.
You build the agent once, and your customers reach it on your website, over the phone, by text message, or inside Slack.
Every conversation is logged and scored by Autessa Prism.
Each chat is recorded directly in Autessa, and Autessa Prism evaluates every conversation automatically, returning a clear Successful or Unsuccessful verdict across Groundedness, Task Completeness, Argument Faithfulness, and Efficiency, so you always know how the agent is performing.
The response is grounded in the actual billing records. The duplicate charge, amount, and card details match the account data, with no fabricated information.
The user asked for a billing check and a refund. The agent identified the duplicate charge and initiated the refund, so both requests were fully addressed.
The agent looked up billing history before stating the charge, and invoked the refund capability before confirming it. Its actions match its stated reasoning.
Two tool calls were used, billing lookup and refund initiation, and both were necessary to fulfill the request. No redundant operations were made.
Questions
Questions teams ask before they launch.
Can the receptionist take phone calls?+
Yes. You can host the receptionist as a voice agent on the phone, as a text-message agent, or as a chat widget on your website, depending on how your guests reach you.
How does it book a reservation?+
The agent checks your availability and records the booking in real time during the conversation, then confirms the details back to the guest.
What if a caller needs a real person?+
When a caller needs a human, the agent gathers the relevant details and routes the conversation to the right person, so the handoff is smooth.
How do chatbots usually go wrong in the real world?+
Most production bots fail in three ways. They hallucinate confident but wrong answers because nothing grounds them in your real data, they take silent actions no one can review or audit, and they quietly drift as your content and policies change. Autessa is built against exactly these failures: every answer is grounded in your sources, sensitive actions can require human approval, and Autessa Prism scores every conversation so you catch drift before your users feel it.
How is this different from the AI that comes with my system?+
Bundled AI is usually a generic assistant that only knows the system it ships inside, with no grounding in your own documents, no human-in-the-loop controls, and no way to evaluate whether its answers were actually correct. Autessa builds an agent on your knowledge, works across every channel and system you use rather than one, and continuously scores its own conversations so you can prove it is working instead of hoping it is.
Can this integrate with my existing system?+
Yes. Autessa already integrates with a wide range of systems, and if you need one we do not support yet, we typically build the integration within 24 hours.
Can Autessa handle images, files, and audio?+
Yes. Autessa is multimodal. The agent learns from the files you upload, including PDFs, PowerPoints, Excel sheets, Markdown, and Word documents, and conversations can include images such as a job-site photo and audio such as a phone call, not just text.
Do I have to use a third-party LLM?+
No. You are not locked into any one model. Autessa can run on the model you prefer, and for sensitive or regulated data it can fine-tune and deploy a private model fully within your own environment, so no data has to leave your infrastructure.
Is my data secure?+
Autessa is SOC 2 Type II, ISO 27001, and ISO 42001 certified, with GDPR and HIPAA alignment. ISO 42001 is the international standard for responsible AI management, so your governance team gets assurance built specifically for AI systems. Your IT team can review everything at our Trust Center. Visit the Trust Center →
Put a receptionist on every channel you use.
Connect your information, set the tone, and your receptionist can answer the phone and book reservations today.