Integrations
What Autessa AI Receptionist connects to
Autessa AI Receptionist runs on Autessa Phone & Texting, gets your team from Autessa Homebase, and reaches people by email and text.
Connections
Everything the receptionist works with
Autessa
Autessa Phone & Texting
The main-line number for calls and texts, and the call settings, transcripts, texting registration and blocked numbers underneath the receptionist.
Autessa
Autessa browser phone
Teammates take screened transfers in the browser, with the caller's name, company and reason on screen.
Autessa
Autessa Homebase
Teammates' names, titles and cell numbers come from Homebase, and the receptionist can be linked from Homebase as a tile.
Channel
AI agents
The receptionist, the transfer screener and the call reviewer are Autessa AI agents you can tailor, and questions about your company are answered from your own documentation.
Autessa
Texting consent
Your registered consent wording is read before texting a booking link, and consent is recorded with a confirmation text.
Autessa
Autessa Autodocs
Capture how your team handles calls, messages and follow-ups automatically: do it once in the browser and Autodocs turns it into a step-by-step guide and a replayable workflow.
Autessa
Booking pages
The receptionist texts or reads a link to your booking page so callers can pick a time with your team.
Channel
Urgent call alerts and the weekday morning summary are sent by email.
Channel
Text messages
Optional urgent alerts by text to teammates' cells, booking links and consent confirmations to callers.
Questions
Integration questions
What phone system does the AI receptionist use?
Autessa Phone & Texting. The main line is an Autessa number, and transfers ring teammates' Autessa browser phones, their cells, or both at once.
How do alerts and bookings reach my team?
Urgent alerts and the morning summary go by email, and optionally by text. Callers book through a link the receptionist texts or reads to them, straight onto your booking page.
Where do teammates' details come from?
From Autessa Homebase: names, titles and cell numbers are synced into the directory whenever it changes and every morning.
100% customizable, code and all
Make Autessa AI Receptionist fully your own.
Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
Start free and make it yours