Reports and coaching feedback · Autessa Roleplay
Session reports
Every Autessa Roleplay session ends in a scored report: an overall score against the pass mark, a verdict of "Met the bar" or "Not there yet", what went well, what to work on, what to try next, a score for every rubric criterion with evidence, delivery measures, the full transcript and the call recording.
The problem it solves
Practice without feedback just repeats habits
A rep can run the same call ten times and make the same mistake ten times if nobody tells them what to change. Managers rarely have time to listen to every practice call. The report is the feedback they would give, written up the moment the call ends.
What you get
- A score ring with the pass mark marked on it, and "Met the bar" or "Not there yet".
- A one-line headline from the scorer.
- "What went well", "What to work on" and "Try this next": a specific next practice suggestion.
- "Scored against the rubric": every criterion, expandable to rationale and evidence.
- "How you came across": delivery measures counted from the transcript.
- "The conversation": the two-sided transcript with turn anchors, and "Your recording" to listen back.
- The recording mixes your microphone and the character's voice, placed where they were heard and clipped where you interrupted.
- Coach feedback and adjustments, signed, right on the report.
- Reports update live while scoring; if scoring fails, "Try scoring again" or open the transcript anyway.
- A badge when the session ended on the time limit, and a report-ready email.
The run-through
How does session reports work?
- SCENE 1
End the session
The transcript is collected and the session moves to scoring.
- SCENE 2
Wait about a minute
The page shows elapsed time; the trainee can leave and come back.
- SCENE 3
Read the verdict
The score ring, the verdict and the headline come first.
- SCENE 4
Dig in
Strengths, growth areas, the next practice, each criterion's evidence, delivery measures and the transcript.
- SCENE 5
Listen back
Play the recording to hear how it actually sounded.
The cue sheet
Report sections
| Option | What it does |
|---|---|
| Score and verdict | Weighted overall 0 to 100 against the rubric pass mark: Met the bar or Not there yet. |
| What went well | Strengths from the scorer's summary. |
| What to work on | Growth areas. |
| Try this next | One specific suggestion for the next practice. |
| Scored against the rubric | Every criterion with value, rationale and evidence quotes. |
| How you came across | Pace, filler words, talk time, hedging, longest turn and questions asked. |
| The conversation | Two-sided transcript with clickable turn anchors, and the recording. |
| Coach feedback | Written feedback and score adjustments from coaches. |
| Status | Still scoring, Scoring did not finish (with retry), or scored. |
The cast
Who can do what?
| Who | Can |
|---|---|
| Trainee | Open their own reports only. Opening someone else's shows "This session belongs to someone else". |
| Coach | Open everyone's reports, add feedback and adjust scores. |
What the AI does
Behind the scenes
The scorer writes the headline, strengths, growth areas and next practice suggestion after scoring every criterion. Delivery measures are counted, not written by AI.
Questions
Questions about session reports
How long does scoring take?
Usually about a minute after the session ends. The trainee can leave the page; the report will be waiting.
What if scoring fails?
The conversation is saved in full. The trainee or coach can press "Try scoring again" or open the report to read the transcript.
Can I listen to the session again?
Yes. Voice sessions include a recording of both sides, played from the report.
Is the trainee emailed when the report is ready?
Yes. A report-ready email links straight to the report.
100% customizable, code and all
Make Autessa Roleplay fully your own.
Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
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