Reports and coaching feedback · Autessa Roleplay
Coach adjustments and feedback
In Autessa Roleplay a coach can adjust any AI score with a short reason the trainee sees, and the adjustment is kept beside the original: the report shows "AI 2 · Coach 4" with the coach's name. Coaches can also add written feedback to any report. The AI score is never silently rewritten.
The problem it solves
AI scoring needs a human who can say "not quite"
Even a good scorer misreads a moment now and then, and a coach often knows context the transcript does not. If correcting a score erases the original, nobody learns from the disagreement and nobody can audit it. Corrections should be visible, explained and attributed.
What you get
- "Adjust score" on any criterion: pick a new value and write why.
- A reason is required: "Add a short reason. The trainee sees this."
- Both values are kept and shown together, with the coach's name and the time.
- Adjust a single criterion, or leave general feedback on the whole session.
- "Add your feedback": written notes the trainee sees on their report.
- Needs review on the coach home page lists the sessions most worth a look.
The run-through
How does coach adjustments and feedback work?
- SCENE 1
Open the report
From Needs review, the sessions list or an email.
- SCENE 2
Check the evidence
Expand the criterion and read the quotes.
- SCENE 3
Adjust
Press Adjust score, pick the new value and write a short reason.
- SCENE 4
Add feedback
Write what the trainee should take away. They see it on the report.
The cue sheet
What an adjustment records
| Option | What it does |
|---|---|
| Criterion | The criterion adjusted, or none for general feedback. |
| Original value | The AI score, kept as it was. |
| New value | The coach's value, picked on the criterion's scale. |
| Why | Required. Shown to the trainee next to the adjusted score. |
| Coach and time | Who made the adjustment and when. |
The cast
Who can do what?
| Who | Can |
|---|---|
| Coach | Adjust scores and add feedback (the adjust scores permission). |
| Trainee | See both scores, the reason and the coach's feedback. |
| Custom role | Give or withhold "Adjust scores after the AI has scored them" per role. |
Questions
Questions about coach adjustments and feedback
Does an override replace the AI score?
No. It is stored as a separate record with both values and the coach's reason, so the report can always show what the AI said and what the coach decided.
Does the trainee see the reason?
Yes. The reason is required and shown next to the adjusted score.
Who can adjust scores?
Anyone whose role has the adjust scores permission. Coaches and administrators have it by default.
100% customizable, code and all
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Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
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