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People and replays · Autessa Analytics

Visitor journeys

Autessa Analytics shows each person’s full journey on one page: how they first found you (source, campaign and referrer), their website and app sessions, a readable step-by-step timeline of every session, their profile and their survey answers. It is a customer journey view across your marketing site and your product.

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Journey · session 3 of 14
SAMPLE
Dana WhitfieldNorthwindlinkedinLaunch week
  1. 09:14:02Viewed /apps/it-desk
  2. 09:14:40Read the page: saw 5 sections, scrolled 82%
  3. 09:16:11Clicked CTA “book demo”
  4. 09:17:30Demo booked
  5. 09:21:05Signed up
  6. 09:24:48Viewed Agents
  7. 09:31:20Agent created

The problem it solves

The story of a customer is spread across a dozen reports

The first visit is in a sources report, the booking is in a conversions report, the first week in the app is somewhere else. A person page brings it together in order: where they came from, what they read, what they clicked, when they signed up and what they built.

What you get

  • Header: name, email, phone and company, with “Open in PostHog”.
  • Tiles: first seen, website sessions, app sessions (last 90 days by default) and where they came from, including the campaign name.
  • Journey: every session, newest first, with start time, where, company, source and campaign badges, length, pages and entry page.
  • Open a session for a timeline of each step: pages, CTA and button clicks, nav links, conversions and milestones.
  • Reading steps (sections seen, scroll milestones) collapse into one line such as “Read the page: saw 4 sections, scrolled 75%”, and identical steps merge with a count.
  • Profile: funnel stage, how they were identified, first and latest source, first referrer.
  • Survey answers, question by question.

How it works

How does visitor journeys work?

  1. Open a person

    From People, Conversions, a company page or a campaign’s leads.

  2. See where they came from

    The first source, first campaign and first referrer are on the tiles and the profile.

  3. Scan the sessions

    Each session shows whether it was on the website or in the app, how long it was and where it started. Show 30 more loads older sessions.

  4. Expand a session

    The timeline lists each step with its time, keeping it about decisions rather than every scroll event.

  5. Watch it

    Every session has a replay link.

Dana Whitfield
24h7d30d90dSAMPLE
First seen
Sep 2
Website sessions
6
App sessions
8
Came from
linkedin
Campaign: Launch week

Every option

What the person page shows

OptionWhat it does
First seenWhen the person was first seen.
Website / App sessionsSessions on each property in the range (default 90 days).
Came fromFirst UTM source or referrer, with the campaign name when it is one of yours.
JourneyUp to 100 sessions, 20 shown at first.
TimelineUp to 400 steps per session, with noise events (vitals, identify calls, flags) left out.
ProfileFunnel stage, identified via, first source, latest source, first referrer.
Survey answersEvery answer this person gave, matched by email.

Permissions

Who can do what?

WhoCan
Anyone the app is shared withOpen every report, switch the date range, filter and search, and open people and replays in PostHog.
App adminShare the app and its PostHog query tool with teammates, at read or edit level, and decide which tables they can change.

Computed for you

A timeline you can read

Raw event streams are noisy. The timeline turns runs of reading events into one plain line, merges repeated steps with a count (“Clicked button ‘Next’ ×3”) and labels known events in words, such as “Demo booked” or “Agent published”.

Connected

How it connects to the rest of Autessa Analytics

FAQ

Questions about visitor journeys

Can I see one visitor’s journey across my website and app?

Yes. The person page lists every session on both, in order, with a step-by-step timeline for each one.

What happens to anonymous visits before someone signs up?

Visits that share the person’s identity in PostHog are part of their journey, so the first anonymous visits show once the person is identified.

Can I see a person’s survey answers?

Yes. The Survey answers card lists every question and answer they gave.

Can I open the person in PostHog?

Yes, from the link in the header.

Also in People and replays:People directorySession replays

Up and to the right

See visitor journeys on your own data

Autessa Analytics shows each person’s full journey: first source and campaign, every session on your site and app, and a readable timeline of each one.

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100% customizable, code and all

Make Autessa Analytics fully your own.

Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.

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