Refund a damaged order
Use this when a customer reports a damaged item. It takes about a minute in the payments portal.
1. Go to portal.example.com/orders.
2. In Search orders, type the order number.
3. Click the order in the results.
How-to guides
AI-written how-to guides
Autodocs is a how-to guide generator: when a recording is saved, a model writes a title, an introduction and one plain-language instruction per step.
THE PROBLEM
Nobody has time to write the SOP
Standard operating procedures, onboarding guides and support macros all start as “I’ll write that up later.” Autodocs writes them the moment you finish the task, in the plain, numbered style people actually follow.
When you finish a recording, Autodocs writes the guide: a title, a short introduction and one clear instruction per step, with buttons and fields named in bold.
How it works
How does ai-written how-to guides work in Autodocs?
- 1
Finish a recording, or press Write doc
Any saved workflow without a doc has a Write doc button.
- 2
A model writes the article
It turns the recorded steps into a title, a short introduction and one instruction per step, naming buttons and fields in bold as they appear on screen.
- 3
Every step gets its picture
Autodocs draws a highlight around the element used on each step’s screenshot.
- 4
It opens as a draft
The guide opens in Autodocs, saved under Drafts in the Autodocs Drive, ready to edit and publish.
Options and settings
Every option, in one table
| Part of the guide | Where it comes from |
|---|---|
| Title | The name you gave the recording, or the model’s title when generated without one. |
| Introduction | Written by the model from what the task does. |
| Numbered instructions | One per recorded step, buttons and fields in bold. |
| Screenshots | One per step, with the used element highlighted. |
| Status | Draft until you publish it. |
Who can do what
Permissions
| Who | Can |
|---|---|
| People whose role can use agents | Open Autodocs, record workflows, write, edit and publish docs. |
AI assist
Where AI helps
A model writes the article from your recorded steps. It is told to keep instructions plain, to name on-screen labels in bold and never to include a password or other secret. You review and edit before publishing.
Connects to
How it fits with the rest of Autodocs and Autessa
FAQ
AI-written how-to guides: questions
How long does it take to write a guide?
A little while, not hours: you see “Writing your article…” while the model turns the steps into instructions and highlights each screenshot, and the draft opens when it is done.
Can I write a guide from an old workflow?
Yes. Any saved workflow without a doc has a Write doc button, and `autessa autodocs generate` does the same from the command line.
Is the guide published automatically?
No. Every guide starts as a draft. Nothing is published until you press Publish.
Can I use Autodocs to write SOPs?
Yes. Any web-based procedure you can do in a browser can become a numbered SOP with a screenshot per step.
Try ai-written how-to guides on a task you do every week.
Record it once in Autodocs. You get the guide for your team and the workflow for next time.
No extension to install · nothing is published until you publish it
100% customizable, code and all
Make Autessa Autodocs fully your own.
Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
Start free and make it yours