Refund a damaged order
Use this when a customer reports a damaged item. It takes about a minute in the payments portal.
1. Go to portal.example.com/orders.
2. In Search orders, type the order number.
Chapter 2
How-to guides
Autodocs writes the how-to guide for you: a title, an introduction and one clear instruction per step, each with a screenshot that highlights what to click.
Can AI write a step-by-step guide from a recording?
Yes. Autodocs turns each recording into a how-to guide: a title, a short introduction and one instruction per step, with a highlighted screenshot for each, saved as a draft you can edit and publish.
Autodocs is a step-by-step guide generator for anything done in a web browser: SOPs, work instructions, onboarding guides and support articles. The writing happens the moment you finish recording.
Guides are Markdown files in your company’s Autodocs Drive. Edit them side by side with a live preview, then publish into the knowledge base, where Drive search and your company chatbots find them.
Features
What’s in how-to guides
Autodocs turns a recording into a step-by-step how-to guide with a highlighted screenshot for every step, ready to edit and publish to your knowledge base.
1
AI-written how-to guides
Autodocs is a how-to guide generator: when a recording is saved, a model writes a title, an introduction and one plain-language instruction per step.
Read the page →2Highlighted screenshots
Every step in an Autodocs guide has its own screenshot with a highlight around the exact button, link or field that was used.
Read the page →3Edit with live preview
Autodocs guides are edited in Markdown with a live side-by-side preview that shows every screenshot in place.
Read the page →4Drafts and knowledge base publishing
Autodocs guides stay drafts until you publish; publishing moves them into the knowledge base, where Drive search and chatbots that use it find them.
Read the page →OTHER CHAPTERS
Recording →Autodocs records a task while you do it once in a real browser inside Autessa, capturing every click, keystroke, choice and pause as a plain-language step.Replay and automation →Every Autodocs recording is also a self-healing browser workflow that an Autobot can replay whenever you ask, on a schedule or when something happens.Docs that stay current →Autodocs keeps guides current by re-shooting their screenshots every time the workflow runs and flagging the steps where the site has changed.AI agents and developers →In Autodocs a document and an automation are the same thing seen two ways: docs become workflows and agents, and the work Autobots do becomes docs.
Start with how-to guides.
Record one task and see the guide and the workflow it becomes.
No extension to install · nothing is published until you publish it
100% customizable, code and all
Make Autessa Autodocs fully your own.
Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
Start free and make it yours