Whistleblower hotline comparison
Autessa Ethics Hotline vs Convercent (now EQS)
Convercent is no longer a OneTrust product. OneTrust moved it to EQS Group in December 2024, and EQS says new feature development is focused on the EQS platform, and that staying on Convercent will not be an option. If you are reviewing your options anyway, Autessa Ethics Hotline is a focused whistleblower hotline and case workspace, with anonymous follow-up, an independent committee and a one-click test.
Side by side
Autessa Ethics Hotline vs Convercent (now EQS) at a glance
| Capability | Autessa Ethics Hotline | Convercent (now EQS) |
|---|---|---|
| New features built for this product | ✓ | Customers moving to EQS |
| Reporter leaves named committee members out of a report | Reporter’s choice | Custom admin permissions |
| One-click end-to-end hotline test | Included | Not listed |
| No IP address or device details recorded | ✓ | Multiple anonymity options |
| Guided setup and a passing test in one sitting | Included | Self-configurable on Pro tier |
| CSV export with no report text | Included | Standard-field case export |
| Full headless access (Autessa MCP) | ✓ | EQS: SCIM and SFTP feeds; MCP not listed |
| 100% customizable, code and all (Autobot) | ✓ | Configurable intake and case manager |
| Anonymous web reporting | ✓ | ✓ |
| Case management for investigators | ✓ | ✓ |
Based on publicly available information as of November 2026. Product names are trademarks of their owners.
Where Autessa wins
Why teams choose Ethics Hotline over Convercent (now EQS)
A move you only make once
If Convercent’s change of owner means a migration anyway, you can compare the EQS upgrade with a hotline that is live and tested the same day.
Yours to change, code and all
Bring the helpline process you built over the years. Describe it to Autobot and it changes the app to match, rather than you changing the process.
Open to your AI tools
Through the Autessa MCP, a committee member can ask Claude for this year’s cases by category and state, with the same committee-only access as the app.
Conflict-free by design
Reporters keep anyone involved off their report. For that person, the case simply does not exist.
Both sides
One case, as the reporter and the committee see it
Switching
Moving from Convercent (now EQS)
Set up Ethics Hotline, recreate your committee and retention, update your helpline links, run a hotline test and keep exports of past Convercent cases you must retain.
Your first hour
- Make the hotline’s data key in guided setup
- Claim the first committee seat and add a second member
- Choose notifications and a retention period
- Edit the hotline page text to match your policy
- Run a hotline test and reply as a reporter
- Update the hotline link in your handbook and posters
FAQ
Autessa Ethics Hotline and Convercent (now EQS): questions
Who owns Convercent now?
EQS Group. OneTrust announced the move in December 2024, including the SpeakUp Trustline and Ethics Program Management products, and EQS says new feature development is focused on the EQS platform.
Is Autessa Ethics Hotline an alternative to Convercent?
Yes, for web-based speak-up reporting. It covers anonymous reporting and follow-up, committee case management, an access log, metrics and retention.
Can reporters speak up from their phone?
Yes. The speak-up site works on any phone or computer with no app to install, and reporters can follow up anonymously from the same device.
How do reporters share evidence in Autessa Ethics Hotline?
Reporters describe their evidence and where it is, and the committee asks for what it needs through the hotline’s secure two-way messages.
Can we keep our existing helpline process?
Yes. You set the wording, committee, notifications and retention yourself, and Autobot can change the app’s code from a plain-language request, because Ethics Hotline is 100% customizable.
Can the committee use AI tools with the hotline?
Yes. The Autessa MCP gives full headless access with the access of the person connected, so committee members can work with cases and metrics from Claude, and people off the committee stay out.
100% customizable, code and all
Make Autessa Ethics Hotline fully your own.
Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
Start free and make it yours