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IT asset management · Autessa IT Desk

Asset import from CSV

Autessa IT Desk imports IT assets from a CSV file: it maps your columns automatically, checks every row, shows a dry run of what it will create and update, and only then writes the assets. Each imported asset gets a created entry in its asset history, and each computer gets a configuration item in the CMDB.

A core ITSM / ITAM capability, done properly
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Assets · Import from CSVdevices.csv · 212 rowsSAMPLE
Column mapping
Your columnIT Desk field
HostnameName
Serial NoSerial number
Device TypeCategory
UserAssigned to (email)
Warranty ExpirationWarranty end
FileVaultDisk encrypted
Dry run
168
Create
39
Update
2
Unchanged
3
Problems

Row 57: “in use” needs a person. Row 90: date “31/31/2025” is not a date.

Import 207 rows

The problem

Your inventory already exists in a spreadsheet

Nobody wants to retype three hundred laptops. But a blind import from an old spreadsheet can duplicate devices, assign them to people who left, or overwrite good data. IT needs to see exactly what will happen before anything is written.

What you get

  • Reads comma, semicolon (European spreadsheets) and tab separated files, quoted fields, any line endings and a byte-order mark.
  • Maps columns by name with common synonyms: "hostname" becomes Name, "serial no" becomes Serial number, "FileVault" becomes Disk encrypted.
  • Dates in 2026-03-01, 3/1/2026 (US) and 01.03.2026 (EU dots) formats.
  • Matches existing assets by asset tag, so a second import updates instead of duplicating, and updates write only the fields that changed.
  • Resolves "Assigned to" from a person's email address in the people directory.
  • Checks consistency: an assigned device must be In use, and In use needs a person.
  • A dry run lists every create, update and problem before you press Import.

How it works

How does asset import from csv work in Autessa IT Desk?

  1. Upload

    Open Assets, then Import from CSV, and choose your file. IT Desk detects the delimiter.

  2. Check the mapping

    Each column is matched to an asset field. Change any mapping, or ignore a column.

  3. Read the dry run

    See how many assets will be created and updated, and every row with a problem and why, such as an unknown email or a bad date.

  4. Import

    Write the assets. Every write is checked and audited, a created history row is added, and computers get a CMDB entry.

Every option

Columns a CSV can fill

OptionWhat it does
Asset tag (required)Synonyms: tag, asset, asset id, asset number, inventory number.
NameDisplay name, device name, hostname, computer name.
CategoryCategory, type, device type, model category, kind.
Model, Manufacturer, Serial numberModel name or product; make or brand; serial, serial no, SN.
StateState, status or lifecycle.
Assigned to (email)Resolved to the person in the directory.
LocationLocation, office, site.
Cost, Currency, Purchase date, Warranty end, PO numberFinancial columns.
OS version, Disk encrypted, MDM enrolled, Screen lockCompliance columns.

Permissions

Who can do what?

RoleCan
Asset managerRun CSV imports.
IT administratorRun CSV imports and everything an asset manager can.

Connected

How it connects to the rest of IT Desk

FAQ

Questions about asset import from csv

Can I import IT assets from a spreadsheet?

Yes. Export a CSV from your spreadsheet or old tool and import it under Assets. IT Desk maps the columns, shows a dry run, then imports.

Will importing the same file twice create duplicates?

No. Assets are matched by asset tag. A second import updates the existing assets, and only fields that changed are written.

What if a row has a problem?

The dry run lists it with the reason, for example an email that matches nobody or a date it cannot read, so you can fix the file before importing.

Try asset import from csv in Autessa IT Desk

Asset import reads a CSV (comma, semicolon or tab), maps columns automatically, validates every row, previews creates and updates in a dry run, and writes audited asset history.

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