IT asset management · Autessa IT Desk
Device compliance
Autessa IT Desk device compliance records whether each laptop, desktop, phone and tablet is encrypted, enrolled in MDM, protected by a screen lock and running at least your minimum OS version. A device is compliant only when every check passes, and a check older than 30 days counts as overdue until someone records a fresh one.
The problem
Auditors ask which devices are encrypted. You should know in one click.
Security questionnaires and audits ask the same questions about endpoints. If the answers live in a different console for every platform, or nowhere at all, IT spends days assembling proof that should be one list.
What you get
- Four checks per device: disk encrypted, MDM enrolled, screen lock, and OS version.
- Minimum OS versions per OS family, for example macOS 14.0 and a Windows build number, compared part by part.
- Three compliance states: Compliant, Out of compliance and Not checked.
- A stale window (30 days by default) turns old checks into "check overdue", shown as out of compliance.
- Each recorded check stamps the date and who checked it.
- An Out of compliance list in the navigator and a Devices failing compliance report.
- Monitors and peripherals are left out: compliance applies to laptops, desktops, phones and tablets.
How it works
How does device compliance work in Autessa IT Desk?
Set the bar
An IT administrator sets the minimum OS version for each OS family and, if needed, a different stale window.
Record a check
On the asset, press Record compliance check and tick encryption, MDM enrollment and screen lock, then enter the OS version. You can also import these columns by CSV.
See the result
IT Desk lists exactly which checks failed (for example "OS 13.6 is below 14.0") and sets the compliance state.
Stay current
When a check passes the stale window, the device shows as check overdue until it is checked again. The weekday IT digest lists stale compliance.
Every option
Compliance settings and fields
| Option | What it does |
|---|---|
| Disk encrypted | Yes or no (FileVault, BitLocker and similar). |
| MDM enrolled | Yes or no. |
| Screen lock | Yes or no (passcode or lock screen). |
| OS version | Compared with the minimum for the device's OS family. |
| Minimum OS versions | A map per OS family, matched on manufacturer, model and OS text. |
| Stale window | Days before a check is overdue. Default 30. |
| Compliance state | Compliant, Out of compliance, Not checked. |
| Last checked / Last checked by | Stamped on every recorded check. |
| Applies to | Laptops, desktops, phones and tablets. |
Permissions
Who can do what?
| Role | Can |
|---|---|
| Asset manager | Record compliance checks and work the Out of compliance list. |
| IT agent | Record checks while working on a device and see compliance on every asset. |
| IT administrator | Set minimum OS versions and the stale window, and do everything above. |
AI assist
How the IT Desk Assistant helps
Ask the IT Desk Assistant "which devices in use are out of compliance?" and it filters the hardware list for you. On an asset, it can record a check from what you tell it, waiting for your confirmation.
The assistant acts as you, with your role. It fills forms but never saves them, and anything risky waits for you to press Confirm.
About the IT Desk Assistant →Connected
How it connects to the rest of IT Desk
IT DESK FEATURE
Hardware assets
Compliance lives on the same asset record as assignment, warranty and history.
IT DESK FEATURE
CSV import
Import disk encryption, MDM, screen lock and OS version columns for many devices at once.
IT DESK FEATURE
Asset health
Devices by compliance state and devices failing compliance are on the Asset health dashboard.
IT DESK FEATURE
Security reviews
The same IT team that answers endpoint questions also scores the vendors it relies on.
FAQ
Questions about device compliance
How is device compliance recorded?
Your team records compliance checks on the asset or imports them by CSV, and IT Desk keeps the state, the reasons and the stale-check warning for you.
What makes a device compliant?
Disk encryption, MDM enrollment and a screen lock, plus at least the minimum OS version when you set one. A check older than the stale window counts as overdue.
Can I set different minimum versions for Mac and Windows?
Yes. Minimum OS versions are set per OS family, and versions are compared part by part, so 14.10 is newer than 14.2.
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