Tracking and closing · Autessa Document Signing
Void, expiry and delete
Voiding cancels an Autessa envelope: you give a reason, which is shown to recipients, and every outstanding signing link stops working at once. Signing links also carry an expiry; when it passes the envelope becomes Expired and signers can request a fresh link. Only drafts and voided envelopes can ever be deleted.
The problem it solves
Wrong file, dead deal, changed terms
Contracts go out with the wrong version or terms that changed overnight. You need to stop the old one cleanly, tell recipients why, and make sure nobody can still sign it. And a completed contract must never disappear because someone tidied up.
What you get
- Void envelope asks for a reason, shown to recipients.
- Every outstanding signing link stops working immediately, and the envelope moves to Voided.
- Signing links expire on a date set at send; the envelope then shows Expired and the signer sees a one-click request for a fresh link.
- Expired envelopes are hidden from the list until you select the Expired filter.
- Only drafts and voided envelopes can be deleted. A sent envelope cannot be deleted, because that would break live links, and a completed one never can be, because it is a signed record.
- Bulk delete skips ineligible rows and tells you how many were skipped.
How it works
Void, expiry and delete, step by step
Open the envelope
Any sent envelope that has not completed.
Choose Void envelope
Enter the reason recipients will see.
Links stop
Every outstanding link stops working and the envelope moves to Voided.
Send a corrected one
Upload the right file or use a template, then send.
Every option
Ending and cleanup rules
| Option | What it does |
|---|---|
| Void | Requires a reason; PUBLISH access; links stop working. |
| Link expiry | Set at send in days (scripts and API), with a default otherwise. |
| Expired | Envelope status once the expiry passes; signer can request a fresh link. |
| Delete | Drafts and voided envelopes only; ADMIN or the owner. |
| Bulk delete | Select rows; ineligible rows are skipped and counted. |
Permissions
Who can do what?
| Who | Can |
|---|---|
| READ | View the envelope and audit trail; download the in-progress copy or the sealed PDF. |
| WRITE | Everything in READ, plus rename. |
| PUBLISH | Everything in WRITE, plus direct links, send reminder, resend link, void and mark as executed. |
| ADMIN (and the owner) | Everything in PUBLISH, plus share, unshare, transfer ownership and delete (drafts and voided envelopes only). |
Connected
How it connects to the rest of Document Signing
FAQ
Void, expiry and delete: questions and answers
How do I cancel a document I sent for signature?
Open the envelope and choose Void envelope, with a reason recipients will see. Every outstanding link stops working.
Can I delete a completed contract?
No. Completed envelopes are signed records and can never be deleted. Only drafts and voided envelopes can be.
What happens when a signing link expires?
The envelope moves to Expired and the signer sees a page offering a one-click request for a fresh link to the same address.
100% customizable, code and all
Make Autessa Document Signing fully your own.
Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
Start free and make it yours