Control and reliability · Autessa Meeting Recorder
Failure diagnosis and retries
When a recording fails, Autessa Meeting Recorder tells you why in plain language and offers the fix that will work: Retry processing, Retry transcription, Retry summary or sending the bot again. You can also rerun any single step, or resend the recap to participants, at any time.
The problem
A failed recording with a generic error is a dead end
Recordings fail for different reasons: the media never arrived, transcription hiccuped, the bot was never sent. Each needs a different fix, and the wrong one wastes time. Meeting Recorder diagnoses the cause first and shows only the action that applies.
What you get
- A diagnosis explains the cause in a sentence, such as "the meeting finished but the recording never landed".
- Retry processing re-fetches and reprocesses the recording when the media can still be recovered.
- Retry transcription reruns speech-to-text on the saved audio.
- Retry summary rewrites the summary from the transcript.
- Resend to participants sends the recap email again.
- When the bot was never sent or nothing was recorded, the diagnosis says so instead of offering a retry that cannot work.
- Every retry shows a confirmation, such as "Reprocessing started; this can take a minute".
How it works
How does failure diagnosis and retries work?
- 1
Open the failed recording
A banner explains what went wrong.
- 2
Read the diagnosis
The cause is in plain language, with the suggested action.
- 3
Click the fix
Retry processing or Retry transcription appears when it applies.
- 4
Watch it recover
The status moves back to Processing and then Done.
Every option
Causes and fixes
| Option | What it does |
|---|---|
| Recording can be re-fetched | Retry processing. |
| Transcription failed | Retry transcription. |
| Bot never dispatched | Send the bot again (paste the link or add it from Upcoming). |
| Nothing was recorded | No retry; the diagnosis explains why. |
| Entry denied | No retry; the bot was never admitted. |
| Upload | Media retries do not apply; retry transcription or summary instead. |
| Always available | Retry transcription, Retry summary, Resend to participants. |
Permissions
Who can do what?
| Who | Can |
|---|---|
| Editor and above | Run every retry and resend. |
| Viewer | See the diagnosis. |
Connected
How it connects to the rest of Meeting Recorder
FAQ
Questions about failure diagnosis and retries
How do I fix a failed meeting recording?
Open it. The banner explains the cause and shows the retry that applies, such as Retry processing or Retry transcription. Click it and the recording goes back through processing.
Can I regenerate a summary after changing the prompt?
Yes. Edit the bot's summary template, then click Retry summary on any recording.
Why is there no retry button sometimes?
When nothing was recorded (for example the bot was never admitted), there is nothing to reprocess, and the diagnosis says so.
100% customizable, code and all
Make Autessa Meeting Recorder fully your own.
Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
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