Call answering · Autessa AI Receptionist
Booking link texts
Autessa AI Receptionist texts booking links: when a prospect or customer wants to talk with your team, the AI receptionist offers to text them a link to book a time. It asks for texting consent in your registered wording first, records the yes, and reads the link aloud instead if they would rather not get texts.
10:42
Caller's phone · SAMPLE
Hi Dana, thanks for calling! Book a time to talk with our team here: [booking link]. We look forward to speaking with you. Reply STOP to opt out.
You're subscribed to texts about meeting scheduling and support updates. Reply HELP for help, STOP to opt out.
The problem it solves
"Can someone call me back?" turns into phone tag
Most callers do not need to be put through right now; they need a time on the calendar. A receptionist that can only take a message starts a round of phone tag. Texting a booking link lets the caller pick a time while they are still thinking about it, without your team getting interrupted.
What you get
- Offered to real prospects and customers only, never to vendors or spam.
- Two kinds of link: one for new business, demos, partners, press and investors, and one for existing customers with a technical or access problem.
- Before the first text, the receptionist reads your registered texting consent script word for word.
- A yes is recorded as consent and the caller gets an opt-in confirmation text.
- If the caller says no, or opted out before, the link is read aloud and nothing is sent.
- The receptionist never picks or books a time itself; the caller chooses on the booking page.
How it works
How does booking link texts work?
The caller wants to talk to your team
A prospect asks for a demo, or a customer has an access problem. The receptionist offers to text a link to book a time.
Consent first
If the caller has not agreed to texts yet, it reads your registered consent script and waits for a yes.
The link is sent
The text says hello by first name, includes the booking link, and ends with "Reply STOP to opt out."
Or the link is read aloud
If they decline texts, the receptionist reads the link out loud, slowly, instead.
It is noted on the call
The call shows "Texted booking link" as what the receptionist did.
Every option
Booking link options
| Option | What it does |
|---|---|
| Who gets offered a link | Valid callers who are not vendors: prospects, customers, partners, press, investors. |
| New business link | For new business, demos, partners, press and investors. |
| Customer support link | For an existing customer with a technical or access problem. |
| Consent wording | Your registered texting consent script, read word for word before the first text. |
| Recording consent | A yes is saved as texting consent and an opt-in confirmation text is sent. |
| Message | A short hello by first name, the link, and "Reply STOP to opt out." |
| Declined or opted out | The link is read aloud and no text is sent. |
| Outcome on the call | "Texted booking link". |
Permissions
Who can do what?
| Who | Can |
|---|---|
| Callers | Agree or decline to get texts, and book a time on the page they are sent. |
| Anyone the app is shared with | See on each call whether a link was texted and whether the caller agreed to texts. |
What the AI does
How the receptionist handles it
The receptionist decides which link fits the call, handles the consent step in your exact registered wording, and only sends a text after a clear yes. It never chooses a meeting time.
Connected
How it connects to everything else
AUTESSA PRODUCT
Autessa Meetings
Booking pages your callers can use to pick a time with your team.
AUTESSA PRODUCT
Autessa Phone & Texting
The consent site and the registered consent wording the receptionist reads on the call.
AI RECEPTIONIST
Returning caller memory
Callers who already agreed to texts are not asked again.
Questions
Questions about booking link texts
Can the AI receptionist book appointments?
It texts a booking link rather than booking a time itself. The caller picks a time on the booking page, so the receptionist never double-books or guesses at your calendar.
Does it ask before texting someone?
Yes. If the caller has not agreed to texts, it reads your registered texting consent script word for word and only texts after a yes. That consent is recorded.
What if the caller does not want a text?
The receptionist reads the link aloud instead, and nothing is sent.
Do vendors get a booking link?
No. Booking links are only offered to real prospects and customers. Vendors and spam get a message or a polite goodbye.
100% customizable, code and all
Make Autessa AI Receptionist fully your own.
Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
Start free and make it yours