Autessa AI Receptionist
Call answering
Every call and text on your main line is answered, politely and briefly, by a receptionist that asks who is calling and why, remembers returning callers, and sends a booking link when that is what they need.
Why it matters
What does call answering cover?
An AI receptionist that answers every call and text on your main line, asks for the caller's name and reason, remembers returning callers and texts a booking link.
A main line that rings out, or goes to a voicemail nobody checks, loses the calls that matter most. The AI receptionist picks up every call and every text, day and night, keeps each turn to one short question, and always finishes the call itself, so callers get a real answer and your team gets a clear record.
Who works here
Callers and texters talk to the receptionist. Your team reads the results in Calls and messages; nobody has to staff the phone.
In one sentence each
- AI call answering · Autessa AI Receptionist answers every call on your main line, around the clock, asks one short question at a time, and ends each call itself with a clear goodbye.
- Returning caller memory · Before it says a word, the receptionist looks up the number, and if it knows the caller it asks "Am I speaking with…?" instead of assuming, because phones get shared.
- Texts to your main line · People who text your main line get the same receptionist, in short replies, and every text conversation is filed as a message next to your calls.
- Booking link texts · When a caller wants to talk with your team, the receptionist offers to text them a booking link, asks for texting consent in your registered wording, and reads the link aloud if they say no.
Subtopics
Everything in call answering
AI call answering
Autessa AI Receptionist answers every call on your main line, around the clock, asks one short question at a time, and ends each call itself with a clear goodbye.
Read more →Returning caller memory
Before it says a word, the receptionist looks up the number, and if it knows the caller it asks "Am I speaking with…?" instead of assuming, because phones get shared.
Read more →Texts to your main line
People who text your main line get the same receptionist, in short replies, and every text conversation is filed as a message next to your calls.
Read more →Booking link texts
When a caller wants to talk with your team, the receptionist offers to text them a booking link, asks for texting consent in your registered wording, and reads the link aloud if they say no.
Read more →On screen
What it looks like
Returning caller memory
Texts to your main line
Questions
Questions about call answering
Does the AI receptionist answer every call?
Yes. Every call to your main line goes to the receptionist, day and night. There are no business hours on the line, so nobody reaches a voicemail box.
Does the AI receptionist recognize returning callers?
Yes. It looks up every number before it speaks and finds the name, company and last reason from earlier calls. It then confirms the name with a question instead of assuming it.
Does the AI receptionist answer texts?
Yes. Texts to your main line are answered by the same receptionist in one to three sentences, and each conversation is filed as a message next to your calls.
Can the AI receptionist book appointments?
It texts a booking link rather than booking a time itself. The caller picks a time on the booking page, so the receptionist never double-books or guesses at your calendar.
Other areas of AI Receptionist
100% customizable, code and all
Make Autessa AI Receptionist fully your own.
Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
Start free and make it yours