Bookings and admin · Autessa Meetings
Double-booking protection
Autessa Meetings is built so nobody is double booked: it holds a time the moment someone books, confirms it on the calendar, retries on its own if a calendar is slow, and treats any calendar it cannot read as busy.
A background check runs every few minutes and retries anything that has not reached a calendar.
The problem
Two people, one slot
Simple schedulers can sell the same time twice, or confirm a meeting that never reaches a calendar. Meetings checks again at booking time and tells everyone the truth about where the booking stands.
For the people who book
People are never told they are booked when they are not. If the time is gone, they see “That time is no longer available” and pick another.
What you get
- A hold is placed the instant a time is booked, so nobody else can take it.
- If the time was just taken, the person goes back to fresh times with a clear message.
- If the calendar changed mid-booking, the booking becomes a time conflict and nothing is scheduled.
- A background check every few minutes retries bookings that did not reach a calendar.
- The confirmation page updates itself until the Meet or Teams link is ready.
- Calendars that cannot be read count as busy: fail closed, never double booked.
How it works
How does double-booking protection work in Autessa Meetings?
- 1
Book
The person picks a time; Meetings holds it.
- 2
Confirm
The meeting is added to the booking calendar and the invite goes out.
- 3
Retry if slow
If the calendar is slow, the booking shows “Confirming” and Meetings retries on its own.
- 4
Flag what needs you
Anything that still fails appears as Needs attention, with Try again.
Every option
What happens when
| Option | What it does |
|---|---|
| Time just taken | Back to the picker with fresh times. |
| Calendar changed | Time conflict: nothing scheduled, the person picks again. |
| Calendar slow | Confirming; the invite arrives shortly; automatic retries. |
| Calendar unreadable | Host treated as busy; a warning shows on the link. |
| Still failing | Needs attention; try again or reconnect the host’s calendar. |
Permissions
Who can do what?
| Who | Can |
|---|---|
| Host | Retry a booking that needs attention. |
| Meetings admin | Retry any booking. |
Connected
How it connects to the rest of Meetings
FAQ
Questions about double-booking protection
Can two people book the same time?
No. The first booking holds the time immediately, and the second person is asked to pick another.
What if the calendar is down?
The booking shows as Confirming, Meetings keeps retrying, and the invite arrives when the calendar responds.
What if a host’s calendar disconnects?
That host is treated as busy until they reconnect, so no one books over a meeting Meetings cannot see.
100% customizable, code and all
Make Autessa Meetings fully your own.
Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
Start free and make it yours