Messages and triage · Autessa AI Receptionist
Morning summary email
Autessa AI Receptionist sends a morning summary email: each weekday, your team gets one email listing the important calls first, urgent ones at the top, then every call marked as spam with the reason. It is the AI receptionist's daily report, sent at the time, time zone and days you choose.
The problem it solves
Nobody opens the call log
An inbox only helps if someone checks it. A short daily email puts the calls that matter in front of the right people, and listing the spam calls means a real customer wrongly filtered out is easy to spot.
What you get
- Important calls first, with urgent ones at the very top.
- Spam calls next, each with the reason, so mistakes are easy to catch.
- Counts of routine, vendor and needs-a-look calls, and a link to open the inbox.
- Subject lines like "N important, M spam (K calls)", or "no new calls" on a quiet day.
- Up to four recipients: the first is To, the rest are CC.
- Before it sends, it files any recent call that somehow was not filed, so nothing slips through.
- Test calls are never included.
How it works
How does morning summary email work?
Choose recipients
On Setup, add up to four email addresses under "Send it to".
Choose when
Pick a time (24-hour), a time zone and the days. The default is 07:30, America/Los_Angeles, Monday to Friday.
Save and apply
The schedule is updated right away.
Read it each morning
Important calls, then spam, then counts, with a link to the inbox. Change a category in the app and the next email follows your choice.
Every option
Morning summary settings
| Option | What it does |
|---|---|
| Send it to | Up to 4 email addresses. The first is To; the rest are CC. |
| Time | 24-hour. Default 07:30. |
| Time zone | Default America/Los_Angeles. |
| Days | Monday to Sunday checkboxes. Default Monday to Friday. |
| Contents | Important calls (urgent first), spam calls with reasons, counts of routine, vendor and needs-a-look calls, and an inbox link. |
| Subject | "N important, M spam (K calls)", or "no new calls". |
| Catch-up | Files any call from the last seven days that was missed, and retries the next day if sending fails. |
| Test calls | Never included. |
Permissions
Who can do what?
| Who | Can |
|---|---|
| Teammates who manage the receptionist | Change the recipients, time, time zone and days on Setup. |
| Recipients | Get the email and open the inbox from it. |
Connected
How it connects to everything else
Questions
Questions about morning summary email
What is in the morning summary email?
The important calls, urgent ones first, then every call marked as spam with its reason, then counts of routine, vendor and needs-a-look calls, and a link to the inbox.
Can I change when it is sent?
Yes. Choose the time, time zone and days on Setup. The default is 07:30 Pacific time, Monday to Friday.
How many people can get it?
Up to four. The first address is the To line and the rest are copied.
100% customizable, code and all
Make Autessa AI Receptionist fully your own.
Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
Start free and make it yours