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AI roleplay practice · Autessa Roleplay

Pre-call brief and mic check

Every Autessa Roleplay exercise opens with a pre-call brief: the trainee reads their goal, what good looks like, who they are about to talk to and how the conversation starts, then checks their microphone before the call connects. It sets up deliberate practice instead of a cold start.

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Discovery call
Before you startSAMPLE

A first call with a prospect who agreed to thirty minutes and expects you to earn them.

Moderate15 min
Note from Jordan: Slow down on the first five minutes. Ask before you pitch.
YOUR BRIEF

They responded to an outbound note about quote turnaround and agreed to a short call. Your goal is not to demo or close: leave with a clear picture of whether this is a real opportunity.

WHAT GOOD LOOKS LIKE
  • Get them to describe their current process in their own words.
  • Surface one number they believe about their business.
  • Agree a specific next step with a date.
Dana Whitfield
VP of Revenue Operations
HOW THIS STARTS
The call connects. Say hello and Dana will begin.
MicrophoneSounds good
Start the callUse text instead

The problem it solves

A roleplay without a brief tests memory, not skill

If a trainee does not know the situation, the goal or who is on the other end, the session becomes a guessing game and the score means little. Real reps prepare for real calls. The brief gives them the same footing: what they know, what they do not, and what a good outcome would be.

What you get

  • The scenario name, one-line description and badges for difficulty, time limit and pressure mode.
  • A "Note from your coach" card when the exercise was assigned with a note.
  • "Your brief": a paragraph on the trainee's goal, what they know and what they do not.
  • "What good looks like": the scenario success goals, in plain language.
  • "How this starts": whether the character opens after you say hello or waits for you.
  • "Who you are talking to": the character's avatar, name, role and company.
  • A character picker, with each character's demeanor, when the coach let the trainee choose.
  • A microphone check that listens for your voice and says "Sounds good", plus a typed fallback if the mic is blocked or missing.

The run-through

How does pre-call brief and mic check work?

  1. SCENE 1

    Read the situation

    The trainee reads the brief and the goals. The hidden brief and the character's tells stay hidden.

  2. SCENE 2

    Pick a character, if offered

    If the assignment did not pin one and the scenario allows several, choose who to practice with.

  3. SCENE 3

    Check the microphone

    Say something; the meter moves and the check reads "Sounds good". If the browser blocks the mic, the check explains how to allow it.

  4. SCENE 4

    Start the call or type instead

    Press "Start the call" for voice, or "Use text instead" to run the same exercise by typing.

The cue sheet

What appears on the brief

OptionWhat it does
BadgesDifficulty (Easy, Moderate or Hard), time limit in minutes, and Pressure when pressure mode is on.
Coach noteThe note written on the assignment, signed with the coach's name.
Your briefThe scenario trainee brief. If none was written, the page says so.
What good looks likeThe scenario success goals, one per line.
How this starts"The call connects. Say hello and they will begin." or "You open the conversation."
Character pickerShown when the character is not pinned and the scenario lists more than one.
Microphone checkStates: Not checked, Say something to test it, Sounds good, None found, Could not check, or blocked by the browser.

The cast

Who can do what?

WhoCan
TraineeRead the brief, pick a character when allowed, check the mic and start.
CoachWrite the brief and goals on the scenario, pin a character and add a note on the assignment.

Connected

How it connects to the rest of Roleplay

Questions

Questions about pre-call brief and mic check

Does the trainee see the hidden brief?

No. The brief shows the trainee brief, goals and opener only. The hidden brief and the character's tells are visible only to people who can author content.

Why check the microphone before the call?

So "is my mic working?" is answered before the call starts rather than after it fails. The check opens its own short-lived stream and closes it, so the browser does not show a recording indicator the whole time.

Can the trainee choose who to practice with?

Yes, when the coach let the trainee choose and the scenario lists more than one character. Otherwise the assigned character is shown.

Places, everyone

Rehearse it before it counts

Every roleplay opens with a brief: the trainee goal, what good looks like, who they are talking to, how the call starts and a microphone check.

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100% customizable, code and all

Make Autessa Roleplay fully your own.

Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.

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