Discussion forum · Autessa Community
Communities
Autessa Community organizes your internal community platform into communities: one for each department, team, office or topic. Each community has its own color and icon, a description, a post feed, moderators, tags and its own wiki, and members join the ones that matter to them.
The problem
One giant channel buries everything
When the whole company talks in one stream, sales wins drown out engineering incidents and nobody can find last month’s answer. Communities give each conversation a home and an owner, so people follow what they need and skip what they do not.
What you get
- Every community has a name, an address (slug), a description, a color and a one to three character icon such as S for Sales.
- Default communities, such as General and Announcements in the starter hub, are joined automatically by every new member.
- Members browse every active community, search them by name and join or leave with one click; member counts update instantly.
- Each community page shows its feed, its description, its moderators, its member count and the people in it.
- Message the mods opens a new group conversation with every moderator of that community already selected.
- Every community has its own wiki next to its feed, separate from the company-wide wiki.
- Archived communities stay readable with an Archived badge but drop out of the list members browse.
How it works
How does communities work in Autessa Community?
Admins create the communities
From the admin console, New community asks for a name, address, description, color and icon, with a live preview, and a switch for whether everyone joins it automatically.
Members join what matters
The Communities page lists every active community with a join or leave control on each card and a search box to narrow the list.
Each community gets moderators
On the edit page an admin picks moderators from the people who have joined. Moderators can act on posts in their community without being hub-wide moderators.
Conversation and knowledge live together
The community page holds its feed and a Community wiki link, so the discussion and the settled answers sit side by side.
Every option
Community settings
| Option | What it does |
|---|---|
| Name and address | The display name and the URL slug, for example Engineering at /c/engineering. |
| Description | What the community is for, shown on its card and in its side column. |
| Color and icon | A color from the palette and a short label (1 to 3 characters) for the community avatar. |
| Default membership | When on, everyone joins this community automatically on their first visit. |
| Order | Admins move communities up and down; members see them in this order. |
| Moderators | Make mod or Remove mod on anyone who has joined; each change is written to the moderation log. |
| Community tags | Tags that only this community can use, on top of the default tags. |
| Archive and restore | Archive a community that has run its course; restore it any time. |
Permissions
Who can do what?
| Role | Can |
|---|---|
| Admin | Create, edit, reorder, archive and restore communities; set defaults; choose community moderators; manage community tags. |
| Community moderator | Moderate posts in their own community: remove, restore, lock, unlock, pin and unpin. |
| Member | Browse, search, join and leave communities, post in joined communities and message the mods. |
Connected
How it connects to the rest of the hub
COMMUNITY FEATURE
Posts and the home feed
Posts from every community you joined meet in one home feed.
COMMUNITY FEATURE
Community wikis
Every community has its own wiki next to its feed.
COMMUNITY FEATURE
Community management
Where admins create, order, archive and staff communities.
COMMUNITY FEATURE
Tags
Default tags work everywhere; community tags only where they belong.
FAQ
Questions about communities
What is a community in Autessa Community?
A community is a space for one department, team, office or topic, with its own feed, moderators, tags and wiki. Members join the communities they care about, and the home feed shows posts from all of them.
Can some communities be joined automatically?
Yes. Mark a community as default and everyone joins it on their first visit. The starter hub makes General and Announcements default.
Can a community have its own moderators?
Yes. Admins choose moderators per community from its members. They can moderate posts in that community without hub-wide moderator rights.
What happens when a community is archived?
It leaves the list members browse but its posts stay readable with an Archived badge, and an admin can restore it any time.
100% customizable, code and all
Make Autessa Community fully your own.
Use it out of the box, then change anything. Ask Autobot, Autessa’s AI builder, for a new field, screen, report, workflow or agent and it builds it into your copy of the app. Or open the code and edit it yourself. Nothing is locked: the app, its data and its code are yours.
Start free and make it yours